[fixed] FCKeditor - No content area on message content tab

[knuckle34]

Hi. My first post here although I have spent many hours sifting through the posts for help. A lot has been answered...and most importantly I got phplist to work...except...

I tried to send an email. On the page that appears, I have no content box. There is only the following:

under the tabs...

subject
from line
message...which has nothing beside it.


then after scrolling down a blank page to...

message footer

...and then the rest is unsubscribe links and a send message button.

I couldn't add a template because of the same problem.

Can anyone help? Would a screen shot help?

Boggled and not very knowledgeable about php.
Erick.

[knuckle34]

I have checked both firefox and internet explorer and they both display the page without the content or message area.

To make this clear, the message area where you would type a message is just not there. There is no where to place your mouse or click to begin typing. There is a large blank white space but no box.

I am not sure but I will post a pic...I might not be able to though till I have a certain number of posts.

...I wasn't able to add the pic.

[H2B2]

It might be FCKeditor's configuration playing up. You could disable FCKeditor in config.php and see if the textbox area appears.

[paulbeaney]

Hi,

I have had this problem on every phpList instllation I have done. It stems from lines 588 to 590 in admin/fckphplist.php - the <? ?> bits in FCKConfig.ProtectedSource.Add confuse PHP and make it fail to load the script. Delete those lines and it should come good.

Regards,

- Paul

[knuckle34]

Here is what I found in admin/fckphplist.php...

line 586 // FCKConfig.Plugins.Add( 'autogrow' ) ;
line 587 FCKConfig.AutoGrowMax = 400 ;
line 588
line 589 // FCKConfig.ProtectedSource.Add( /<%[\s\S]*?%>/g ) ; // ASP style server side code <%...%>
line 590 // FCKConfig.ProtectedSource.Add( /<\?[\s\S]*?\?>/g ) ; // PHP style server side code
line 591 // FCKConfig.ProtectedSource.Add( /(<asp:[^\>]+>[\s|\S]*?<\/asp:[^\>]+>)|(<asp:[^\>]+\/>)/gi ) ; // ASP.Net style tags <asp:control>

I guess I will experiment and remove those lines as you suggest. Or did you mean to only remove certain portions of each line?

[knuckle34]

The phplist.php file was not the problem.

As H2B2 suggested, turning the fckeditor off worked.

For those that encounter this problem, go to your config.php file on line

line 495 # the FCKeditor is now included in PHPlist, but the use of it is experimental
line 496 # if it's not working for you, set this to 0
line 497 # NOTE: If you enable TinyMCE please disable FCKeditor and vice-versa.
line 498 define("USEFCK",0);

...set line 498 to "0" as I have above.

Problem fixed.
Thanks for the help!

keywords for future searchers, content message missing, unable to access content in send an email function

It was hard to find anything related to this by searching through the forum, so I hope the moderators don't mind that I added a few keywords to bring it up.


Cheers!
Erick

[stevoh]

Hallo,

ich hatte das Selbe Problem, konnt es aber auch lösen, ohne den FCK zu deaktivieren...

Man muss das übersetzte <? ?> Bit ändern:

Code: Select all

// FCKConfig.ProtectedSource.Add( /[\s\S]*?/g ) ; // ASP style server side code
// FCKConfig.ProtectedSource.Add( /[\s\S]*?/g ) ; // PHP style server side code
// FCKConfig.ProtectedSource.Add( /(<asp>]+>[\s|\S]*?</asp>]+>)|(<asp>]+\/>)/gi ) ;  // ASP.Net style tags <asp>

hier heißen die <und>

-------------------------------------------------

I had the same problem and you have to delete the <% %> bits, that are translated <? ?> bits, i think

Thanks a lot

[H2B2]

I have had this problem on every phpList instllation I have done. It stems from lines 588 to 590 in admin/fckphplist.php - the <? ?> bits in FCKConfig.ProtectedSource.Add confuse PHP and make it fail to load the script. Delete those lines and it should come good.

I had the same problem and you have to delete the <% %> bits, that are translated <? ?> bits, i think

Interesting find! Might be useful to let the phplist developers know about this.

Considering that most phplist users do not seem to have any problem with this commented code fragment, I guess it is important to know what exactly is causing it to become a problem on some server setups, e.g.: what version of PHP are you all running on your server? Anything else that might help explain the occurrence of this issue on some servers?

Could one of you file a bug report in the tracker, including the above information, and a link to this thread at http://mantis.phplist.com/ ?
Thanks!

[paulbeaney]

I will experiment and remove those lines as you suggest. Or did you mean to only remove certain portions of each line?

Hi,

Just that one line should do it. Would I be right in thinking you have:

asp_tags = On

somewhere in your PHP.ini? This is what I think causes the problem, and as it is a non-standard PHP setting that would explain why this problem isn't more widely encountered than it is.

Regards,

- Paul

[paulbeaney]

Could one of you file a bug report in the tracker, including the above information, and a link to this thread at http://mantis.phplist.com/ ?

Done!

Regards,

- Paul

[H2B2]

Another possible fix when having trouble with FCKeditor:

I then discovered that the fckeditor wasnt working which i solved by doing the following:

i opened fckeditor.html in my texteditor, trying to sort out the problem... (/lists/admin/FCKeditor/editor)

at line 48 - 50 you will find the following code..

Code:

// Base configuration file.
//LoadScript( '../fckconfig.js' ) ;
LoadScript( '../../?page=fckphplist&action=js3' ) ;

If you comment the 2nd Loadscript line and uncomment the 1st the editor will work.

Ref : http://forums.phplist.com/viewtopic.php?p=30998#30998

[gmfnem]

as someone stated in a previous reply, the problem is asp_tags = On
if you change it and put
asp_tags = Off
and restart your webserver problem solved.

[Edtek]

Thanks. The editor was causing some issues for me as well, but turning it off solved the problem.

[arkad]

This worked immediately!! 3 Cheers H2B2 and primebus!!

The problem I think initiated when I set my PHP to PHP5 and then back again .. was using dot5hosting.com .. really uncomfortable with their control panel .. a lot of weird seemed to happen along the way ..

Another possible fix when having trouble with FCKeditor:

I then discovered that the fckeditor wasnt working which i solved by doing the following:

i opened fckeditor.html in my texteditor, trying to sort out the problem... (/lists/admin/FCKeditor/editor)

at line 48 - 50 you will find the following code..

Code:

// Base configuration file.
//LoadScript( '../fckconfig.js' ) ;
LoadScript( '../../?page=fckphplist&action=js3' ) ;

If you comment the 2nd Loadscript line and uncomment the 1st the editor will work.

Ref : http://forums.phplist.com/viewtopic.php?p=30998#30998

[Guest]

Thanks for the great tip! This simple fix brought the editor up for me. I appreciate that.