problem with sending mails [SOLVED]

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problem with sending mails [SOLVED]

Postby liorv12 » 7:48am, Wed 16 Apr, 2014

hello all.

i'm using phplist for over a year (version 2.10.19), its on bluehost servers.
everything works great, till from a couple of days ago it just stops working... i'm sending to mailing list and it saying as it finish the job, but no one receive my emails and i don't get any error messages....
this is a test mail to a group test of 2 mails:

Found them: 2 to process
Processed 2 out of 2 users
It took 9 secs to send this message
Script stage: 5
2 messages sent in 9.28 seconds (775 msgs/hr)
Finished this run
Less than batch size were sent, so reloading imminently
Started
Sending in batches of 115 emails
This batch will be 113 emails, because in the last 600 seconds 2 emails were sent
Script stage: 6
Finished, Nothing to do
Finished, All done


but nothing received in the 2 emails in the group...

can someone help me please to find out what's wrong?

thanks very much!
liorv12
phpList newbie
 
Posts: 3
Joined: 7:40am, Wed 16 Apr, 2014

Re: problem with sending mails

Postby Dragonrider » 8:00am, Wed 16 Apr, 2014

Two initial questions, Which version of phpList are you usnig NOW (I ask as you've posted in the Version 3 forums, yet state you're using the older 2.10.x version).

And secondly, as things worked up to two days ago, what has changed on your server/phpList installation?
My sites:- http://wharfedalefestival.co.uk, http://ilkleygardeners.org.uk, http://emergencyaid.net, http://dragonrider.co.uk
Latest phpList version is now 3.0.12 (3 February 2015) and requires a minimum of MySQL 5.0 and PHP 5.3.x
Dragonrider
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Posts: 3460
Joined: 6:58am, Sun 02 Jul, 2006
Location: Ilkley, West Yorkshire, United Kingdom

Re: problem with sending mails

Postby liorv12 » 8:28am, Wed 16 Apr, 2014

hey, thanks for the answer.

your right, i posted in the wrong forum, sorry, im new here... :(
im using version 2.10.19 , should i post it in the version 2 forum or can i continue asking here?

on the phplist nothing changes, but on the server, this is the mail i received from the hosting service:

Over the next 24 hours we will be updating the cPanel version of your server. The updates are adding new features and security to your account. We will be scheduling these to run during the off peak hours during the night and early morning.

During this time you may notice intermittent connection issues with your website, email and cPanel. Once the updates are completed, all features and functionality will return. We apologize for any inconvenience this has caused you.

One noticeable feature is the webmail program Horde has received a complete new look. The settings you are used to seeing may have been moved to a new location. We are working on a Guide to help you better navigate its new look and functionality.


thanks very much for your help!
liorv12
phpList newbie
 
Posts: 3
Joined: 7:40am, Wed 16 Apr, 2014

Re: problem with sending mails

Postby Dragonrider » 9:21am, Wed 16 Apr, 2014

First off, I've moved your post to the correct forum as the answers can be different for the different versions of phpList so that at least is sorted. :)

You might have to wait for the changes at your host to complete the changes, but how have you sent your newsletters out before the changes? Did you use your horde email with SMTP settings or phpMail() in your config file.

If you used your horde email settings, then you'll probably have to wait for things to complete on the server.
My sites:- http://wharfedalefestival.co.uk, http://ilkleygardeners.org.uk, http://emergencyaid.net, http://dragonrider.co.uk
Latest phpList version is now 3.0.12 (3 February 2015) and requires a minimum of MySQL 5.0 and PHP 5.3.x
Dragonrider
Moderator
 
Posts: 3460
Joined: 6:58am, Sun 02 Jul, 2006
Location: Ilkley, West Yorkshire, United Kingdom

Re: problem with sending mails

Postby liorv12 » 12:17pm, Wed 16 Apr, 2014

hey thanks.
you kinda help.

i changed the setting from phpMail() into smtp and its working now.

thanks :)
liorv12
phpList newbie
 
Posts: 3
Joined: 7:40am, Wed 16 Apr, 2014


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