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AOL Woes - All else working Great!

PostPosted: 3:02pm, Wed 17 Jan, 2007
by badlael
PhP list is working great..... AOL, however is not letting ANY eml through whatsoever. I've read the forums thoroughly and unless I've missed something I'm at a dead end. Any suggestions greatly appreciated.

Rev 2.10.3

I've done the following:

1. Check the DNS. ALL clean including crititical points such as reverse lookup, etc.
2. configured PhP List on all email accounts from "noreply" to "mail"
3. configured config.php for smtp authenticaiton as per instructions
4. removed header info in class.phplistmailer.php in admin directory, deleted the following:

$this->addCustomHeader("X-Mailer: PHPlist v".VERSION);
$this->addCustomHeader("X-MessageID: $messageid");
$this->addCustomHeader("X-ListMember: $email");
$this->addCustomHeader("Precedence: bulk");

5. in sendemaillib.php, commented out # "Precedence: bulk",

I'm outa bullets unless I've missed something.


The only thing I see in the header that may be causing the problem at this point is:
==================================================
Received: from nobody by server1.knox3.xxx with local (Exim 4.63)
(envelope-from <nobody>)
==================================================
I've asked my isp to consider configuring on his end to something other than <nobody>.

Any suggestions/comments would be greatly appreciated.

Cheers,
Thane

PostPosted: 3:58am, Thu 18 Jan, 2007
by m.e.
Thane,

Does your domain have an SPF record? I believe AOL requires one.

m.e.

PostPosted: 2:16pm, Thu 18 Jan, 2007
by badlael
m.e. wrote:Thane,

Does your domain have an SPF record? I believe AOL requires one.

m.e.


AOL definitely pushes the SPF record requirment, however I've seen posts in this and other forums where people are not having any trouble whatsoever and don't use them. I will ask my isp to obtain one. It cannot hurt. My concern still is the fact the email "never reaches" the recepient......at all. It doen't even make it to the spam box....

PostPosted: 2:37pm, Thu 18 Jan, 2007
by Hernol

PostPosted: 5:07pm, Thu 18 Jan, 2007
by m.e.
I have yet to go live with my install, but I was able to get sample messages through to a test AOL address after making some changes to my configuration as recommended by a friend on the same server who was having more success. (Before that, my messages had the same fate as yours: no delivery, no bounce, no spam box, no nothing.)

Basically, I eliminated the code for SMTP. In my config/config.php, lines 605-612 are all commented out. No hostname, no authentication.

Just before that block of code, I also have the phpmailer option set to 0.

I'm going to send you a private message with an expanded header that got through to AOL in case you are able to create something close. Note that both my domain and the server name (where you'll see a reference to qmail) have SPF records.

Good luck!

PostPosted: 2:16am, Sat 20 Jan, 2007
by undrwatrdan
I hope you don't mind my jumping in on your conversation. I have tried everything you guys have listed. I have had my ISP add SPF records, but I still cannot send to AOL addresses. My messages are going to hotmail accounts but not to AOL addresses. Any further suggestions? I've run out of ideas.

Thanks in advance
Danny

PostPosted: 10:30pm, Mon 22 Jan, 2007
by m.e.
Danny,

You might try contacting AOL (see link above) to ask if your domain's IP number is blacklisted. Believe it or not, I actually was able to get an email response from AOL (even though it took a couple days), and continue a conversation with them about nondelivery of mail.

If your IP is on a blacklist, and it's not for a legitimate reason (i.e., you have not been spamming AOLers), you could try requesting them to take you off the blacklist. If they won't, or it doesn't help, you might try to get a new IP number assigned to you by your Web host, and make sure it's one not listed on SORBS or some other list. Keep in mind that on some servers, IP numbers are shared, and you may be punished for others' wrongdoing.

If you've tried all the above and the IP number isn't the problem, I'm not sure what to suggest, sorry.

Good luck!

m.e.

* ! SUCCESS ! * AOL mailing going through

PostPosted: 12:10pm, Thu 01 Feb, 2007
by badlael
Thanks to all for the posts. The last change did the trick.

A very helpful employee (Thanks Charles) at my isp reconfigured the mail server to generate the header (envelope-from <news_at_harleyofknoxville>)
This did the trick. Prior to his reconfiguring the mail server, AOL was reading the ](envelope-from <nobody_at_server1>)and rejecting. See header below for complete header that AOL doesn't like.

Received: from server1.knox3.com ([65.254.32.202])
by alnrmxc21.comcast.net (alnrmxc21) with ESMTP
id <20070129170956a2100nceive>; Mon, 29 Jan 2007 17:09:56 +0000
X-Originating-IP: [65.254.32.202]
Received: from nobody by server1.knox3.com with local (Exim 4.63)
(envelope-from <nobody_at_server1>)
id 1HBa0E-0007mX-FU
[/b]

PostPosted: 2:37pm, Thu 15 Feb, 2007
by dwalley
Can someone help me with my AOL issue:

I can send a newsletter to all on my list but I have a user that is still using AOL to get his mail. If I attach a PDF file to the newsletter he recieves it as a MIME file. I need to find a fix for this. Is there a quick fix???

PostPosted: 2:59am, Fri 23 Feb, 2007
by lsander
I, too, have problems sending attachments to AOL. My mail gets through, or at least it does to two AOL accounts that I own.

When I send a text email with a photo attached to an AOL address, the address of the photo appears at the end of the email. If I copy the address and paste it into the AOL address bar, nothing happens. I can paste the same address into IE7's address bar, and the site with the photo opens with no problem.

When I send an HTML email with an photo attachment to an AOL address, the photo comes through as a MIME file, and AOL can't open it.

I'm looking for a fix that won't require me to learn all about SPF's and the intricacies of Internet email.