Unsubscribe - No reason

Questions related to the phpList Hosted service

Unsubscribe - No reason

Postby greenadmin » 12:04pm, Mon 14 Mar, 2011

I'm trying to understand the features of phpList hosted so I unsubscribed one of my test subscribers. As the administrator I received an email as follows:
(email address)has unsubscribed
Reason given:
"Jump off" set, reason not requested

Where do I tweak the unsubscribe configuration to request a reason?
PL Nut
Posts: 15
Joined: 5:31am, Sat 19 Feb, 2011

Re: Unsubscribe - No reason

Postby H2B2 » 4:38pm, Tue 15 Mar, 2011

In a stand-alone installation this is done by editing the config.php file. However, I don't think phpList Hosted allows access to that file. You could contact the PL Hosted team through the contact form.
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