New User Queries

Questions related to the phpList Hosted service

New User Queries

Postby derekjackson » 3:58pm, Thu 16 Jun, 2011

Hi,
I'm new to PHPlist and due to send my first email on Monday. I'm really impressed with the hosted interface so far - it all seems far easier than I expected.

However, I had a couple of queries.

Firstly, the test email I've sent says my company name in the 'From' field, but has 'listmaster@phplist.com' as the email address. Is there any way to change this email address to one of my own choice?

Secondly, the test email appears to send two emails to the address I'm testing on - one HTML, one plain text. Is this an option I need to change somewhere to just send one, or is it just showing me how it would appear to different subscribers? (I also haven't come across anywhere that lets me define the plain text version - is this because it's generated automatically from the HTML version?)

Thanks,

Derek
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Re: New User Queries

Postby Dragonrider » 4:22pm, Thu 16 Jun, 2011

Hi Derek,

Welcome to the forums.

Yes, the two test messages are just that, a way of showing you, as admin, what your email would look like as HTML and TEXT versions, depending on what format you offer.

I don't think you can change it to one only on Hosted.

I'm not sure if this is an option in Hosted, but try looking at your admin control pages, configuation. Part way down the page should be a field that can be edited to show who is sending the email, you can, in non-hosted at least, set both a Sender and sender email address in that field.
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Re: New User Queries

Postby derekjackson » 3:37pm, Fri 17 Jun, 2011

Thanks for that - good to know I won't be sending two messages to each subscriber!

Can't see anything about changing the from email address - guess that's not changeable in hosted.

Thanks for the help!
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Re: New User Queries

Postby michiel » 3:23pm, Tue 19 Jul, 2011

The From is editable in phpList Hosted. You can change the From in every campaign you send, by entering the email address in the From field. However, it is generally advised to use the same From in all your campaigns, because hopefully your subscribers will whitelist it, and therefore it will improve delivery in the Inbox.

You can also set the configuration "Default for 'From:' in a campaign" under "Configuration -> Settings". This is new in phpList for Hosted, although it's also available on the latest SVN version.
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