Empty page when initializing database

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Empty page when initializing database

Postby ricardol » 2:58pm, Fri 26 Sep, 2014

hello Guys:
I just installed phplist, and i am eager to start using it, but i ran into a problem.
When i go to the lists/admin page, i get a message saying that my database is not initialized (which is true). When i press in the link to initialize i go to a blank page (the phplist background is there, but the page is blank). If i got to the url field of my browser and press enter again, i go to the initialization page (Where it asks you for your name, email, etc). If i fill out all the information and press continue, i go to a blank page again. The database does not get initialized.

I am running phplist version 3.0.8 with apache 2.4.6
and php Version 5.5.3-1ubuntu2.6

Any ideas?
Thanks!
Regards
ricardol
phpLister
 
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Joined: 2:50pm, Fri 26 Sep, 2014

Re: Empty page when initializing database

Postby ricardol » 11:52pm, Sun 28 Sep, 2014

Hey Guys, noone has any idea why this might be happening?
I doubt is phplist itself, i thought it could have to do with php sessions not being carried over properly, but i dont have any idea on how to troubleshoot it.
Any pointers?
Thanks!!!
Regards
ricardol
phpLister
 
Posts: 7
Joined: 2:50pm, Fri 26 Sep, 2014

Re: Empty page when initializing database

Postby Dragonrider » 6:26am, Mon 29 Sep, 2014

'Fraid I can only suggest a re-install, just in case some files have failed to upload or have been corrupted in some way. If nothing else, it would remove that as an option, hopefully.
My sites:- http://wharfedalefestival.co.uk, http://ilkleygardeners.org.uk, http://emergencyaid.net, http://dragonrider.co.uk
Latest phpList version is now 3.0.12 (3 February 2015) and requires a minimum of MySQL 5.0 and PHP 5.3.x
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Re: Empty page when initializing database

Postby ricardol » 4:56am, Sun 09 Nov, 2014

Hello DragonRider:
I am sorry to say that i have reinstalled the software, and even installed in in another server, and i get the exact same behaviour.

Any ideas or pointers on how can i troubleshoot this? I really need a mass mailer, and i think phplist would fit the bill if i can make it work.
I dont see any errors in the apache logs or even in the database logs...this is really driving me crazy, any help would be appreciated.

To refresh the problem, after filling the information in the initalise database page, and pressing submit, i get a blank page that has only phplist background. That is it.
Thank you very much.
Regards
ricardol
phpLister
 
Posts: 7
Joined: 2:50pm, Fri 26 Sep, 2014

Re: Empty page when initializing database

Postby ricardol » 7:31pm, Sun 09 Nov, 2014

Hello Again:
I decided to go back on versions to see if i could run any phplist version without trouble. i found out that i can run phplist 3.0.2 initialization without any problems, but cannot run phplist 3.0.4 initialization. I cannot upgrade to 3.0.4 from 3.0.2 either, as the same strange blank page behaviour appears.

My software versions are:

3.11.0-26-generic #45-Ubuntu 64 bit
Apache/2.4.6 (Ubuntu)
PHP Version 5.5.3-1ubuntu2.6
ricardol
phpLister
 
Posts: 7
Joined: 2:50pm, Fri 26 Sep, 2014

Re: Empty page when initializing database

Postby ricardol » 7:32pm, Sun 09 Nov, 2014

Sorry, the last post got cut.
Anyway, does anyone has any insight on the code that could help me find out what is the issue?
I would prefer not to run a version that si more than a year old, specially with all the changes shown.
Thanks.
Regards
ricardol
phpLister
 
Posts: 7
Joined: 2:50pm, Fri 26 Sep, 2014

Re: Empty page when initializing database

Postby ricardol » 4:11pm, Fri 14 Nov, 2014

Hello Everyone:
Just in case someone runs into the same issue, i solved it byt using config_extended.php instead of config.php. It looks like there is something missing in the standard configuration file that makes the app not work in the two servers that i tried.

The reason 3.0.2 worked is because there was only one config file at that point, and it contained everything.
Regards
ricardol
phpLister
 
Posts: 7
Joined: 2:50pm, Fri 26 Sep, 2014

Re: Empty page when initializing database

Postby Dragonrider » 5:45pm, Fri 14 Nov, 2014

ricardol wrote:Hello Everyone:
Just in case someone runs into the same issue, i solved it by using config_extended.php instead of config.php. It looks like there is something missing in the standard configuration file that makes the app not work in the two servers that i tried.

The reason 3.0.2 worked is because there was only one config file at that point, and it contained everything.
Regards

Thanks for letting us know you've sorted this, the difference between the two config files has been covered in the FAQ's since the beginning of 2014 when the config-extended file was released.
My sites:- http://wharfedalefestival.co.uk, http://ilkleygardeners.org.uk, http://emergencyaid.net, http://dragonrider.co.uk
Latest phpList version is now 3.0.12 (3 February 2015) and requires a minimum of MySQL 5.0 and PHP 5.3.x
Dragonrider
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Posts: 3460
Joined: 6:58am, Sun 02 Jul, 2006
Location: Ilkley, West Yorkshire, United Kingdom


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