Mailqueue hanging after sending two mails..

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Mailqueue hanging after sending two mails..

Postby pvd » 10:29am, Sat 11 Oct, 2014

Hi, my name is Peter and i could use some help here!

I am using the latest version: v3.0.8 / Chrome version: 37.0.2062.124 m / W7 x64
link to my phpList installation: http://www.villabussola.com/lists/

I've been searching this forum for 3 days now and I've found several related topics but none of them does it for me.
I've been using PHP-list for several years now and i'm stuck...

My isp only allows me to sent 100 mails an hour and up til now that wasn't a problem because of the throttle possibility's. I have about 1700 suscribers

The problem is that it doesn't matter what throttle i use, the system hangs in exactly the same way. The attached image shows the log file with these settings:
define("MAILQUEUE_BATCH_SIZE",100);
define("MAILQUEUE_BATCH_PERIOD",3600)
define('MAILQUEUE_THROTTLE',36);

But it doesn't matter what settings i use in the configfile, the log always says:

Processing has started, 1 message(s) to process.

Please leave this window open. You have batch processing enabled, so it will reload several times to send the messages. Reports will be sent by email to ***

Processing message 71
Looking for subscribers
Found them: 1620 to process
Processed 3 out of 1620 subscribers (why 3? don't understand this one)
2 messages sent in 72.01 seconds (99 msgs/hr) (the seconds and the msgs/hr differs with different settings but it's always only 2 messages....)
finished this run
Less than batch size were sent, so reloading imminently....

than...nothing...

Using Cronjob is no option, not allowed on server....
Any help would be so much appreciated..
pvd
phpList newbie
 
Posts: 2
Joined: 9:08am, Sat 11 Oct, 2014

Re: Mailqueue hanging after sending two mails..

Postby danwaterloo » 1:31am, Tue 14 Oct, 2014

Hi Peter,

here's what I'd suggest trying...
shorten your batch period, so that the browser isn't sitting there for an hour, waiting for a refresh. It could be that the the server php setting times out after about a minute, which would allow the server to send about 2 emails, and then the script stops.

try these settings:

define("MAILQUEUE_BATCH_SIZE",5);
define("MAILQUEUE_BATCH_PERIOD",180)
define('MAILQUEUE_THROTTLE',20);

This would tell the system to 'reload' every 3 minutes (180 secs), send 5 emails max, with a delay of 20 seconds between each email. so, for the first batch, you'd send 5 emails in 100 seconds, and then wait until 180 seconds are up, and then repeat. 5 emails * 20 x hour, is 100/hour.

Let me know if it sends more than 2, and how many... we might want to tweak the settings a little.

Dan
danwaterloo
PL Master
 
Posts: 276
Joined: 3:51am, Wed 30 Oct, 2013
Location: http://www.phplistsupport.com

Re: Mailqueue hanging after sending two mails..

Postby pvd » 8:54am, Wed 05 Nov, 2014

Thanks for your reply, i'll try yhose settings in my next campign...
i'll let you know if it worked...
pvd
phpList newbie
 
Posts: 2
Joined: 9:08am, Sat 11 Oct, 2014


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