Bounce Emails Not processing rules

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Bounce Emails Not processing rules

Postby frontlineuk » 2:05pm, Tue 18 Nov, 2014

I have setup Php list successfully on my server, with my smtp ail settings and all is sending and receiving ok.

My problem is

when i enter an email address that doesnt exist, to test the bounce i send a mailshot /campaign, the systems registers the bounce and logs that there is a bounce, I have defined the rules and the system supposedly detects the email address as a bounce, but when i set the bounce rule to say action = "Delete Subscriber", and Status = "Active"- it doesnt actually process the bounce. What i want is it to process the rule and delete the bounced email from my email lists.


Settings in config.php are
$bounce_mailbox = '/var/mail/listbounces';
$bounce_mailbox_purge = 0;
$bounce_mailbox_purge_unprocessed = 1;
$bounce_unsubscribe_threshold = 1;
$require_login = 1;

Settings in config_extended.php are
define ("MANUALLY_PROCESS_BOUNCES",1);
define('USE_ADVANCED_BOUNCEHANDLING',0);

can anyone please help me.
frontlineuk
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Re: Bounce Emails Not processing rules

Postby Dragonrider » 5:13pm, Tue 18 Nov, 2014

I can't help you with your specific problem, but if you can answer my questions it may help others to answer.

1. Which version of phpList are you using? I ask as you refer to config-extended which is not used in Version 2.

2. If you are indeed running version 3.0.x then please read this topic: about config-extended.php use.
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Latest phpList version is now 3.0.12 (3 February 2015) and requires a minimum of MySQL 5.0 and PHP 5.3.x
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Re: Bounce Emails Not processing rules

Postby frontlineuk » 12:15pm, Fri 28 Nov, 2014

Hi, Thank you for your reply.

I am using phplist-3.0.10

Hope it helps to solve my problem
frontlineuk
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Posts: 2
Joined: 1:26pm, Mon 17 Nov, 2014

Re: Bounce Emails Not processing rules

Postby Dragonrider » 2:11pm, Fri 28 Nov, 2014

frontlineuk wrote:Hi, Thank you for your reply.

I am using phplist-3.0.10

Hope it helps to solve my problem


Moved topic into correct Version 3 forum.

Settings in config_extended.php are
define ("MANUALLY_PROCESS_BOUNCES",1);
define('USE_ADVANCED_BOUNCEHANDLING',0);


So, have you moved the above into your config.php file?
My sites:- http://wharfedalefestival.co.uk, http://ilkleygardeners.org.uk, http://emergencyaid.net, http://dragonrider.co.uk
Latest phpList version is now 3.0.12 (3 February 2015) and requires a minimum of MySQL 5.0 and PHP 5.3.x
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Re: Bounce Emails Not processing rules

Postby duncanc » 2:51pm, Fri 28 Nov, 2014

You need to enable advanced bounce handling for the rules to be processed. In your config.php file:
Code: Select all
define('USE_ADVANCED_BOUNCEHANDLING',1);
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