jenpen wrote:Thanks but the one I want to delete is not in drafts, it's in Sent. I'm having another problem, don't know if it's related, which means that it got "sent" but only to 7 addresses out of 900. And I've spent so much time trying to get it sent properly that it's now out of date and I don't want to send it at all.
But there's no delete option on Sent campaigns. In V2 you could delete any of them.
Do you get the message that there is a message in the Queue? If so, go there and click the '
SUSPEND' button(

).
Now you have a couple options: you can click the '
MARK AS SENT' button(

) or the '
EDIT' button(

).
If you hit the '
MARK AS SENT' button(

), it stops the message from continuing in the process queue, and make the message appear as though it went out normally.
If you hit the '
EDIT' button(

), you can then click '
SAVE AS DRAFT'; to which you can then DELETE the message from the Database completely on the '
LIST OF CAMPAIGNS > DRAFT' page.
---As for your 7 messages going out, out of 900 - sounds like you are trying to process too many at once, and your web server is timing out/500'ing. Try setting your '
BATCH SIZE' lower. My client has about 1100 subscribers, and I have it set to send 100 emails, after waiting 10 seconds between sends.
Each send ranges between 12 and 40 seconds ... then the 10 seconds it waits:
- Code: Select all
# define the amount of emails you want to send per period. If 0, batch processing
# is disabled and messages are sent out as fast as possible
define("MAILQUEUE_BATCH_SIZE",100);
# define the length of one batch processing period, in seconds (3600 is an hour)
define("MAILQUEUE_BATCH_PERIOD",10);
Hope that helps!
Sven2157