Why can't I send any message?

[H2B2]

[Heritage]

You also should make sure the email address your sending to is selected to accept the mail format you are sending.

IE if your sending an HTML message to an email in your list and the user is marked to receive TXT. Well your possibly not going to get the message even if things are set up correctly.

Also make sure the user has an unique ID. Very rare, but it can happen for those doing direct imports or SQL magic.

/lists/admin/?page=reconcileusers

. . . is a good place to start to make sure your user data is good and/or set up properly.

(fix emails for users who have an invalid email)

(mark all users to receive html or mark all users to receive text)

Sometimes it is the simplest thing that makes one chase their tail.

[GeeketteGurl]

I am using 2.10.12 and these changes apparently don't apply, but I am still having trouble sending via smtp despite having the the username and password correct. My host suggested that I change the port to 587 but I can't find where to do that.

[Heritage]

[GeeketteGurl]

Thank you - I finally found that and had changed it - but it didn't fix the problem. My hosts can't seem to agree on who is the problem, so I just changed hosting to avoid the issue entirely.

[Janet12]

I'm kind of experiencing the same problem.

Any help would be much appreciated.

[Heritage]

Check with your hosts SMTP policy. Should be within your mail management or within their help on how to set up outlook/pop and such. Some hosts use port 26 now. Or for SSL you need to use port 465. Pretty standard stuff.

[accman]

Hi, I have installed phplist 2.10.12.
But I cannot send any email. I don't know what are the settings? for email server etc.

I changed the TEST to 0 in config.php.
but still not success.

when I try test mail. it say sending test mail to: ..... failed.

I have added my email adderss to test list. then added it to que and then processed it. but not worked.

So any help? please.

Thanks
Ayub

[Dragonrider]

Have you set up the POP3/SMTP values in config/config.php ??

[accman]

No, I did not change pop or smtp settings, what should I write there?

thanks for reply.

[Dragonrider]

[accman]

what if I use phpMail? what I have to do?

Please suggest.

I am complete new to this.

[Dragonrider]

[ariasand]

I d recomend to check this list and try if it works after each step:

1. Check if you can use mail() or you have to go SMTP.

2. If it is SMTP, check inside phpmailer\class.phpmailer.php that

var $Port = ???;

is the good one for your host

3.Set up the bounces handling. Sometimes if you don't have this setted your host wont send.

4. Check if you have a restriction to send emails/hour. if so go to:
http://docs.phplist.com/PhpListConfigSendRate

[brunn]

Thanks ariasand!

I was trying to figure out why I couldn't send any email. I tried setting up the bounces handling like you suggested and it worked perfectly, after two days of desperately trying anything else.

Thanks again :)