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why do I get messages twice

PostPosted: 8:56pm, Tue 13 Sep, 2005
by michiel
in the latest versions (2.9 and 2.10) the "send test message" button will send you two messages, one in HTML and one in text format. This is so you can check that the messages come out ok in both formats. Eventually when you send your message, your subscribers will only receive one of the two, depending on their preferences.

PostPosted: 1:48pm, Mon 19 Sep, 2005
by digitalb0y
this took me a minute to get used to, since I wanted to test the new version before sending a mailing, but now I love it. It's great to be able to see how the message will look for users with and without HTML

C

PostPosted: 6:45pm, Tue 27 Dec, 2005
by donna
I just want to thank you for posting this. I was trying to figure out why I was getting 2 test messages and didn't want to burden my members with 2 copies of the same thing. My text version looks like crap however -- now I need to figure out the simple way to have the html and the text versions both look good.

Having just spent an hour...

PostPosted: 10:31pm, Sat 20 May, 2006
by speechpoet
...trying to troubleshoot this, and trying to figure out if I should be blaming Apple, PHPlist, my web host or my own failings, I was really grateful to see this.

(Incidentally, just to help the search engine and any folks using it to find this, the keywords I was using included split, splitting, multipart and two messages.)

PostPosted: 4:10am, Wed 03 Jan, 2007
by H2B2
Since release 2.10.3 you can force phplist to send just one test message with this setting in config.php:

# test emails
# if you send a test email, phplist will by default send you two emails, one in HTML format
# and the other in Text format. Since ver. 2.10.3, if you set this to 1, you can override this behaviour
# and only have a test email sent to you that matches the user record of the user that the
# test emails are sent to
define('SEND_ONE_TESTMAIL',1);

PostPosted: 5:07pm, Fri 09 Feb, 2007
by akpcep
Can you please tell me why, when I use a HTML template, and choose to send it as "HTML ONLY", it's just sent 500 emails in plain text? Cue very angry client. Thanks.

PostPosted: 6:07pm, Fri 09 Feb, 2007
by H2B2
Did you check all users are marked to receive html messages? Just click on a few users to check that.

In order to mark all users to receive html messages:
Admin main page >> manage users >> reconcile users >> mark all users to receive html

PostPosted: 10:40am, Thu 15 Feb, 2007
by akpcep
I didn't know about that - I'll give it a try, thanks.

It looks like a really good piece of software, so I really hope I can get it working reliably.

PostPosted: 4:59am, Fri 16 Feb, 2007
by H2B2
Yes, Phplist has lots of features, and it's not always easy to know where to look for them. But I'm not complaining :wink:

PostPosted: 2:57pm, Tue 16 Oct, 2007
by hispy
This question may have been answered, but when selecting html only, Do all mail servers accept html or text only. I want to make sure my that my list is not being blocked.

PostPosted: 11:29pm, Wed 17 Oct, 2007
by H2B2
Phplist allows you to send a multi-part text/html message, which contains both a HTML and a text version of the message.
Ref: http://docs.phplist.com/SendMessageFormatInfo
Note: for version 2.10.5 see also http://forums.phplist.com/viewtopic.php?p=37763#37763

2 messages

PostPosted: 10:13pm, Thu 14 Aug, 2008
by Guest
Sorry to add another question rather than an answer, but my html message is fine but my text message only has the unsubscribe footer and none of my message in it.

Do I have to create the text message separately or does it extract that from my HTML message ?

PostPosted: 10:30pm, Thu 14 Aug, 2008
by Ernesto
It should automatically produce a text version of the HTML message content, based on the text you entered on the 'send a message' content tab. Text entered in the message template will not be included I believe.

If you want to edit the text version of a message separately, you can do so by enabling the 'manual textpart' setting in your config.php file.

PostPosted: 12:49am, Wed 29 Oct, 2008
by Guest
I am having a similar problem, tried setting it a default so when members subscribe to the list they get only HTML, but it still sends them two emails(Confirmation, Welcome). Anyone know why this could be?

Re: why do I get messages twice

PostPosted: 8:30pm, Sat 19 Sep, 2009
by gmrbtw
I might be tempted to override the dual messages despite the convenience of WYSIWYG which is real nice. However, many email systems (eg Gmail) filter out any email with html, tag them and direct them to the recipient's spam folder. Interesting trade-offs.