why do I get messages twice

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why do I get messages twice

Postby michiel » 8:56pm, Tue 13 Sep, 2005

in the latest versions (2.9 and 2.10) the "send test message" button will send you two messages, one in HTML and one in text format. This is so you can check that the messages come out ok in both formats. Eventually when you send your message, your subscribers will only receive one of the two, depending on their preferences.
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Postby digitalb0y » 1:48pm, Mon 19 Sep, 2005

this took me a minute to get used to, since I wanted to test the new version before sending a mailing, but now I love it. It's great to be able to see how the message will look for users with and without HTML

C
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Postby donna » 6:45pm, Tue 27 Dec, 2005

I just want to thank you for posting this. I was trying to figure out why I was getting 2 test messages and didn't want to burden my members with 2 copies of the same thing. My text version looks like crap however -- now I need to figure out the simple way to have the html and the text versions both look good.
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Having just spent an hour...

Postby speechpoet » 10:31pm, Sat 20 May, 2006

...trying to troubleshoot this, and trying to figure out if I should be blaming Apple, PHPlist, my web host or my own failings, I was really grateful to see this.

(Incidentally, just to help the search engine and any folks using it to find this, the keywords I was using included split, splitting, multipart and two messages.)
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Postby H2B2 » 4:10am, Wed 03 Jan, 2007

Since release 2.10.3 you can force phplist to send just one test message with this setting in config.php:

# test emails
# if you send a test email, phplist will by default send you two emails, one in HTML format
# and the other in Text format. Since ver. 2.10.3, if you set this to 1, you can override this behaviour
# and only have a test email sent to you that matches the user record of the user that the
# test emails are sent to
define('SEND_ONE_TESTMAIL',1);
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Postby akpcep » 5:07pm, Fri 09 Feb, 2007

Can you please tell me why, when I use a HTML template, and choose to send it as "HTML ONLY", it's just sent 500 emails in plain text? Cue very angry client. Thanks.
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Postby H2B2 » 6:07pm, Fri 09 Feb, 2007

Did you check all users are marked to receive html messages? Just click on a few users to check that.

In order to mark all users to receive html messages:
Admin main page >> manage users >> reconcile users >> mark all users to receive html
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Postby akpcep » 10:40am, Thu 15 Feb, 2007

I didn't know about that - I'll give it a try, thanks.

It looks like a really good piece of software, so I really hope I can get it working reliably.
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Postby H2B2 » 4:59am, Fri 16 Feb, 2007

Yes, Phplist has lots of features, and it's not always easy to know where to look for them. But I'm not complaining :wink:
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Postby hispy » 2:57pm, Tue 16 Oct, 2007

This question may have been answered, but when selecting html only, Do all mail servers accept html or text only. I want to make sure my that my list is not being blocked.
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Postby H2B2 » 11:29pm, Wed 17 Oct, 2007

Phplist allows you to send a multi-part text/html message, which contains both a HTML and a text version of the message.
Ref: http://docs.phplist.com/SendMessageFormatInfo
Note: for version 2.10.5 see also http://forums.phplist.com/viewtopic.php?p=37763#37763
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2 messages

Postby Guest » 10:13pm, Thu 14 Aug, 2008

Sorry to add another question rather than an answer, but my html message is fine but my text message only has the unsubscribe footer and none of my message in it.

Do I have to create the text message separately or does it extract that from my HTML message ?
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Postby Ernesto » 10:30pm, Thu 14 Aug, 2008

It should automatically produce a text version of the HTML message content, based on the text you entered on the 'send a message' content tab. Text entered in the message template will not be included I believe.

If you want to edit the text version of a message separately, you can do so by enabling the 'manual textpart' setting in your config.php file.
Search first, Ask questions later...
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Postby Guest » 12:49am, Wed 29 Oct, 2008

I am having a similar problem, tried setting it a default so when members subscribe to the list they get only HTML, but it still sends them two emails(Confirmation, Welcome). Anyone know why this could be?
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Re: why do I get messages twice

Postby gmrbtw » 8:30pm, Sat 19 Sep, 2009

I might be tempted to override the dual messages despite the convenience of WYSIWYG which is real nice. However, many email systems (eg Gmail) filter out any email with html, tag them and direct them to the recipient's spam folder. Interesting trade-offs.
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