I've been using phplist for a few years now and recently I've had a few email addresses that I use unsubscribed automatically without my authorization. Another member reported being unsubscribed the same way.
I was just minding my business and one day one of my email accounts on the list received a message saying Goodbye from our Newsletter, sorry to see you go.
How can I prevent this from happening. I could be losing valuable clients by the day and only just finding out about it.
I'm on version 2.10.12
Is this a known bug? How can it be prevented?
Users being automatically unsubscribed
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Please help the volunteers to help you by supplying the version of phpList you are using, browser & version and if possible, a link to your phpList installation. This is for Version 2 of phpList (the orange one).
Please help the volunteers to help you by supplying the version of phpList you are using, browser & version and if possible, a link to your phpList installation. This is for Version 2 of phpList (the orange one).
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Users being automatically unsubscribed
by akyeame » 9:40pm, Sat 15 Dec, 2012
- akyeame
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Re: Users being automatically unsubscribed
by duncanc » 1:17pm, Mon 17 Dec, 2012
Look at the user history, view a user's details then the history link, to see from which IP address the unsubscribe request came. That might help to explain what is happening.
Note that there is no authorisation for unsubscribing, as a user needs to be allowed to do that.
Note that there is no authorisation for unsubscribing, as a user needs to be allowed to do that.
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Re: Users being automatically unsubscribed
by akyeame » 1:52am, Thu 04 Jul, 2013
Hello,
The IP is listed as 98.165.106.15
Someone in atlanta apparently. It just happened to one of my admin email addresses. Am I being hacked? Is there a way to prevent this from happening?
The IP is listed as 98.165.106.15
Someone in atlanta apparently. It just happened to one of my admin email addresses. Am I being hacked? Is there a way to prevent this from happening?
- akyeame
- phpLister
- Posts: 5
- Joined: 9:32pm, Sat 15 Dec, 2012
Re: Users being automatically unsubscribed
by Dragonrider » 6:50am, Thu 04 Jul, 2013
I wonder if the intended subscriber(s) have forwarded their copy to someone who doesn't wish to receive the message and they have clicked unsubscribe, this will unsubscribe the original or so I've been led to believe.
It may be worth your time to upgrade to 2.10.19 as 2.10.12 has seen a number of security fixes
It may be worth your time to upgrade to 2.10.19 as 2.10.12 has seen a number of security fixes
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Latest phpList version is now 3.0.12 (3 February 2015) and requires a minimum of MySQL 5.0 and PHP 5.3.x
Latest phpList version is now 3.0.12 (3 February 2015) and requires a minimum of MySQL 5.0 and PHP 5.3.x
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Re: Users being automatically unsubscribed
by akyeame » 7:47am, Sat 18 Apr, 2015
Hello,
This has started happening again and apparently others are having this issue as well: viewtopic.php?f=15&t=40792
(Note that I have already upgraded as suggested)
This has started happening again and apparently others are having this issue as well: viewtopic.php?f=15&t=40792
(Note that I have already upgraded as suggested)
- akyeame
- phpLister
- Posts: 5
- Joined: 9:32pm, Sat 15 Dec, 2012
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